In acknowledgment of the unique nature of our business and the products we offer, we have instituted the following protocol to handle returns:

  • Products/items may be returned within 30 days from the date of the invoice.
  • This product should be in an original unopened packaging.
  • Our Quality Control Department will evaluate any quality problems on a returned product and if validated, the product will be exchanged.
  • It is imperative to maintain the product in its original packaging and retain the receipt/invoice for all transactions.
  • We recommend that you use a courier service offering shipment tracking and insurance for returning goods, as goods lost or damaged on return will result in no refund or return. Returning courier costs will be for your account.
  • For any queries or clarifications, please do not hesitate to reach out to our team at 044 203 6205.
  • Continued use of this website signifies your acceptance of our Terms & Conditions